Privacy Policy

Overview

This privacy policy describes how Twin Cities Water Softening ("we", "us") handles information collected through this website. We collect the minimum information needed to respond to your inquiries and operate the site.

Information we collect

When you contact us by phone, form, or email, we receive the details you provide — typically your name, contact information, service address, and a description of the work you need. The website itself may collect standard technical information (such as pages visited and approximate location derived from your IP address) through analytics, where enabled.

How we use information

We use your information to respond to your request, schedule and perform services, and follow up about work you asked about. We do not sell your personal information. We may share it with service providers who help us operate (for example, scheduling or call-handling services), who are required to protect it.

Cookies & analytics

If analytics are enabled on this site, they are used to understand aggregate site usage — which pages are visited and how visitors arrive. You can control cookies through your browser settings.

Data retention & your choices

We keep inquiry records only as long as needed for business and legal purposes. To ask what information we hold about you, or to request deletion, contact us at hello@twincitieswatersoftening.com.

Changes to this policy

We may update this policy from time to time; the current version is always available on this page.